This notice will specifically address students who encounter the “User not found” error when attempting to log into ISIMS.

It will provide the steps to:

  1. Go to the ISIMS login page.
  2. Click Forgot Password.
  3. Enter the Student ID.
  4. Submit the password-reset request.
  5. Check the registered email, including Spam/Junk.
  6. Open the password-reset link.
  7. Create a new password.
  8. Log in again with the Student ID and new password.

Students who still cannot access their accounts will be directed to the ISIMS Login Support Form for assistance.